Privacy Policy
Version 1.0 | Last Updated: 15 January 2025
Table of Contents
1. Introduction
MarketezeAI LTD ("we", "us", or "our") operates the Marketeze.ai website and platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our Service.
Company Information:
MarketezeAI LTD
Company Number: 16787865
Registered in England and Wales
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data We Collect
2.1 Information You Provide
- Waitlist Information: Email address and source of signup when you join our waitlist
- Account Information: Name, email address, and password when you create an account (after launch)
- Payment Information: Billing details processed through our payment provider (after launch)
- Content Data: Marketing content, strategies, and data you create using our Service (after launch)
- Communications: Messages you send to our support team
2.2 Information We Collect Automatically
- Usage Data: Pages visited, features used, time spent on the Service
- Device Information: Browser type, operating system, IP address
- Cookies: We use cookies and similar tracking technologies (see Section 8)
- Analytics Data: Aggregated usage statistics via Google Analytics and Vercel Analytics
3. Legal Basis for Processing
Under UK GDPR, we process your personal data on the following legal bases:
- Consent: You have given clear consent for us to process your personal data for specific purposes (e.g., joining our waitlist)
- Contract: Processing is necessary for the performance of a contract with you (e.g., providing the Service after launch)
- Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our Service, preventing fraud)
- Legal Obligation: Processing is necessary to comply with legal obligations
4. How We Use Your Data
- To provide, operate, and maintain our Service
- To notify you about our launch and service updates
- To process your payments and prevent fraud (after launch)
- To provide customer support
- To improve and personalise your experience
- To analyse usage trends and optimise our Service
- To send marketing communications (with your consent)
- To comply with legal obligations
5. Data Sharing and Third Parties
We share your data with the following third-party service providers:
- Vercel (Hosting): Hosts our website and application infrastructure
- Supabase (Database): Stores your account and content data
- Google Analytics: Analyses website usage and traffic
- Payment Processors: Processes subscription payments (after launch)
- Email Service Providers: Sends service and marketing emails
- AI Providers (OpenAI, Anthropic): Powers AI features (after launch)
All third-party providers are carefully selected and required to protect your data in accordance with UK GDPR.
We do not sell your personal data to third parties.
6. International Data Transfers
Some of our third-party providers may process data outside the UK or European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO)
- Adequacy decisions for countries with equivalent data protection standards
- Privacy Shield certification (where applicable)
7. Data Retention
- Waitlist Data: Retained until service launch and 30 days after
- Account Data: Retained for the duration of your account plus 12 months after deletion
- Payment Records: Retained for 7 years to comply with UK tax law
- Marketing Data: Retained until you withdraw consent or 3 years of inactivity
- Analytics Data: Anonymized and retained for statistical purposes
9. Your Data Protection Rights
Under UK GDPR, you have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at privacy@marketeze.ai
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- Encryption of data in transit (HTTPS/TLS) and at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Employee training on data protection
- Incident response procedures
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
11. Children's Privacy
Our Service is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on our Service. Your continued use of the Service after such changes constitutes acceptance of the updated policy.
13. Contact Us
For questions about this Privacy Policy or to exercise your data protection rights, please contact:
Data Protection Officer
MarketezeAI LTD
Email: privacy@marketeze.ai
Supervisory Authority:
If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at https://ico.org.uk